Terms of service

These terms and conditions outline the rules and regulations for the use of the Silo Perfumes website, operated by ONETAP PHONES (SMC-PRIVATE) LIMITED.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Silo Perfumes if you do not agree to all the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Policy, and all agreements: “Client,” “You,” and “Your” refer to you, the person accessing this website and complying with our terms and conditions. “The Company,” “We,” “Our,” and “Us” refer to Silo Perfumes and its operating company, ONETAP PHONES (SMC-PRIVATE) LIMITED. “Party” and “Parties” refer to both you and us. All terms refer to the offer, acceptance, and consideration of payment necessary to provide our products and services in accordance with the applicable laws of Pakistan.

Cookies

We use cookies and similar technologies to improve your shopping experience. By accessing Silo Perfumes, you acknowledge the use of cookies as described in our Privacy Policy.

Cookies help our website remember preferences, support essential store functions, and understand how visitors use our website. Some third-party services integrated into our store may also use cookies or similar technologies.

License

Unless otherwise stated, Silo Perfumes and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this website for your own personal use, subject to the restrictions set out in these terms and conditions.

You must not:

• Republish material from Silo Perfumes without permission.

• Sell, rent, or sublicense material from Silo Perfumes.

• Reproduce, duplicate, or copy website material for commercial purposes without written permission.

• Redistribute content from Silo Perfumes without authorization.

Products and Orders

We make reasonable efforts to ensure that product descriptions, images, and prices are accurate. Product appearance or packaging may vary slightly. All orders are subject to product availability and confirmation.

We reserve the right to decline or cancel an order where necessary, including in cases of suspected fraud, unavailable stock, or pricing errors, subject to applicable law.

Pricing and Payment

Prices and promotions may change without prior notice, subject to applicable law. Customers are responsible for providing accurate order and payment information. Available payment methods will be displayed during checkout.

Shipping and Delivery

Silo Perfumes offers free shipping within our applicable delivery areas across Pakistan. Delivery times may vary depending on location, product availability, and courier services. Please refer to our Shipping Policy for further details.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy. Please review that policy before placing an order.

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

Governing Law

These terms and conditions are governed by the applicable laws of Pakistan.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Store Name: Silo Perfumes
Company: ONETAP PHONES (SMC-PRIVATE) LIMITED
Email: info@silo.pk
Phone: +92 345 1111040
Address: 190Y, 2nd Floor, DHA Phase 3, Lahore, Punjab, Pakistan, 54000.