Privacy policy
At Silo Perfumes , operated by ONETAP PHONES (SMC-PRIVATE) LIMITED, we are committed to protecting your privacy and personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights regarding your personal data. By using our website, you acknowledge this policy and our applicable Terms of Service.
Personal Data
We may collect personal information such as your name, email address, phone number, billing and shipping addresses, and order details when you place an order, create an account, contact us, or subscribe to our updates. We may also collect certain technical information about your device and website usage.
How Do We Use Your Personal Data?
We use your information to process and deliver orders, arrange payments and shipping, provide customer support, improve our website and services, prevent fraud, and comply with legal obligations. Where permitted by law and applicable consent requirements, we may also use your information to send promotional messages. You may opt out of marketing communications at any time.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
What Information Do We Share With Third Parties?
We may share necessary information with trusted service providers, such as payment processors, delivery and courier companies, website hosting providers, and technology services, to operate our store and fulfil your orders. These providers may use your information only as needed to perform their services or as otherwise legally permitted.
We do not sell your personal information. We may disclose information when required by law, to protect our rights, or to prevent fraud and security risks.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website traffic, and improve your shopping experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
What Are Your Rights?
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion where applicable law permits. You may also withdraw consent to marketing communications at any time. Some information may need to be retained to fulfil legal, accounting, or contractual obligations.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions or requests concerning this Privacy Policy, please contact us:
Store: Silo Perfumes
Company: ONETAP PHONES (SMC-PRIVATE) LIMITED
Email: info@silo.pk
Phone: +92 345 1111040
Address: 190Y, 2nd Floor, DHA Phase 3, Lahore, Punjab, Pakistan, 54000.
